|Calling tech support doesn't have to |
ruin your day. Really.
Technical Account Manager, MasterControl
Life hacks, which are practical tips or shortcuts that help you get things done faster and more efficiently, are all the rage these days. A quick Google search reveals hacks for overcoming many of life’s pesky obstacles or frustrations—from how to keep a pot of water from boiling over (place a wooden spoon across the top it) to how to light a candle wick without burning your fingers (use a dried spaghetti noodle).
For some users, calling tech support is considered to be one of those hack-worthy frustrations. With this in mind, I’d like to suggest some handy hacks to make your interactions with tech support, whether you’re calling about software, hardware, or technology in general, smooth and less stressful. They may help you avoid having to call at all.